What our customers say

Other Reviews

We have used Vale Farm twice since our Shih Tzu, Maisy, joined our family last December; first when she was only 5 months old for a couple of weeks and then more recently just for a weekend.  Janet suggested a trial day initially as she was young and nervous and texted me during the trial to let me know how she was getting on. I even received a message with photo whilst we were away during her first long stay.  I wouldn’t like to consider sending Maisy anywhere else as I have complete confidence that she will be looked after well and with genuine affection in a homely environment.  Next year’s summer holiday is already booked along with Maisy’s!  Hope it’s not too long

 Alison

We (and Gracie) feel very fortunate to have found you!  This is her third ‘holiday’ with you and that’s exactly how it feels for us – we can enjoy our holiday knowing Gracie is In good hands and well cared for.  She always comes back a very chilled out dog, having enjoyed the company and fun of being with other dogs.  Your pet retreat has a lovely relaxed atmosphere and we, as well as Gracie, are made to feel very welcome  when she arrives and leaves.  Thank you very much, so glad we found you!!

S & L Harris

I felt it was about time I put into writing just how much I appreciate the service you offer.

Like many pet owners, I think my dog is very special and a member of the family. I would never consider putting him in traditional kennels.  When my circumstances changed last year, on the death of my husband, I was desperate to find a way of continuing with my job which involves a lot of travelling and keeping Oscar safe, cared for and happy.  Then I found Vale pet retreat!!!!

You offer a kind, loving, home from home for my best friend with all the care and attention he is used to.
He is happy to come to you and I can get on with my job, happy in the knowledge that Oscar is getting the best possible experience.

When he was poorly last year and I was some 2 hours or more away, you took him to the vet and made sure he was comfortable.  I really could not ask for a better, more caring service than the one you offer and I would be happy to recommend you to anyone looking for a temporary home for their pet. 

 I wish you both every success with your business and I am delighted to have found you.

A Morris

What a refreshing change Vale Farmhouse is compared to normal kennels.  The dogs have a great time socialising with each other, wearing each other out with constant play and exercise and no being shut up in solitary.
 
I left my very hyperactive Springer with Janet and Mike for a night, and when I went to collect him he was pleased to see me but given half a chance he would rather have stayed and played with all his new friends.
What a great place to leave your dogs, I would recommend Vale Farmhouse to anyone who cares about the conditions their dogs are kept in whilst they are away, it is a home from home.
 
Well done Janet and Mike.  

T Larvin

“‘ The unbounded enthusiasm with which our dog returns to his second home at Vale Farm, tells us everything.  If you really treasure your faithful friend then this is the place for you.  Janet and Mike are a warm, caring couple whose love of all animals shines through. Very highly recommended.”

Mr & Mrs Nygaard, West Midlands

I just wanted to say what a great place you have there.  I know 100% that we as a family will be able to go away, knowing, that Chester is going to have a great time with you.  Your approach and calm manner is an absolute credit to what you are doing, and I can definitely say that I’ll never do Kennels!

Dan Johnson

“Our Springer loves going to stay with Mike and Jan, which reassures us that he is well cared for and has fun. We have peace of mind that he is in safe and caring hands. We have been impressed with the amount of space that our dog has to run around, which is a huge bonus compared to the space at other kennels and similar establishments. Mike and Jan are clearly very experienced in this area of business. We have recommended their services to friends and family, who have also been very impressed with the care Mike and Jan provide to their pets.”

(Our daughter loves taking and collecting our dog from Mike and Jan, they are really friendly couple. She makes the most of the farm environment and enquiring about what other animals they have)

E Jones

We have boarded our dog with Janet and Mike on a number of occasions. The set up there is excellent. She is cared for in the same way we care for her at home which is always comforting. The environment is safe and the dogs get plenty of exercise. Ours always comes back looking fitter than when she went! If you are looking for somewhere for your dog to have a holiday while you do as well, then look no further than Vale Farm House.

Thanks again!

Vince Hill

If you would like to write a testimonial for us, then please do email your comments to janet@valefarmhouse.com